Frequently asked questions
A company claiming to be Caen Distribution sent me an order with a foreign shipping address: what should I do?
Caen Distribution (Leclerc) will never make orders with a foreign shipping address. If you receive such an order, do not respond and contact us as soon as possible.
A person claiming to be from Caen Distribution wants to collect the goods directly from our facility. Should I accept?
Caen Distribution (Leclerc) will never ask to collect goods directly from the suppliers. Do not follow this order and contact us immediately.
What a fraudulent email looks like?
Fake purchase emails are very detailed and very few informations allow to detect fraudulent origin. Payment terms delay is often asked in premise messages. Never respond.
Read our home page to know how identify a fake purchase order